Mediation is a form of alternative dispute resolution where a neutral third party helps facilitate communication and negotiation between two or more parties in conflict. The mediator helps the parties explore their interests, communicate effectively, and reach a mutually acceptable agreement. Mediation is commonly used in family law, workplace conflicts, community disputes, and commercial disputes. It is often preferred over litigation because it is less adversarial, confidential, cost-effective, and allows the parties to maintain control over the outcome.