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Sue Brown joined the Eller College of Management as associate professor in 2005 after teaching at Indiana University for nine years. She was appointed head of the Department of Management Information Systems in 2017. She earned her PhD in Management Information Systems from the University of Minnesota in 1997. Her primary research interests focus on the adoption and diffusion of information technology by organizations and individuals, including the overall process of finding, evaluating, implementing and using information technology. She is also interested in how people use communication technologies in organizations and educational settings and how theories of traditional communication translate into the electronic environment. In 2017, she was given the Association of Information Systems (AIS) Fellow Award.Show Less
VOSviewer
Courses
- DMSDatabase Management Systems
- BFITBusiness Foundations for IT
- SMISStrategic Management of Information Systems
- TRMMISTopics in Research Methodologies in MIS
Grants
- Cybersecurity Scholarship-for-Service Renewal at The University of Arizona: The AZSecure SFS Program
Co-Investigator (COI)
2019
$2.4M
Active - Business Analytics GA
Principal Investigator (PI)
2019
$29.3K
- The University of Arizona GenCyber Grant
Principal Investigator (PI)
2017
$84.0K
- VOSS Collaborative Research: I Want You to Know Who I Am: Identity Communication and Verification in Virtual Teams
Principal Investigator (PI)
2013
$248.5K
- Differences in Space: Diversity and Virtual Organization Evolution
Principal Investigator (PI)
2008
$240.0K
News
- Cybersecurity Students Benefit From Scholarship Program
2019
- Scottsdale Healthcare/University of Arizona Appoints New Chair of Nursing Research
2007
- ASM Open House Offers Something New with the Old
2004
Publications (103)
Recent
- The Unexplored Consequences of Fear Appeal in Mobile Banking
2022
- Customer reactions to compensation as a data breach response: A mixed methods investigation
2022
- True News Versus Fake News: How Information Spreads Online
2021
- Service Design and Citizen Satisfaction with Electronic Public Services: A Multidimensional Perspective
2021
- Understanding Users' Trust Transfer Mechanisms in a Blockchain-Enabled Platform: A Mixed Methods Study
2021
- Write Like a Pro or an Amateur? Effect of Medical Language Formality
2021
- The Fault in our Stars: Molecular Genetics and Technology Adoption,” revise and resubmit
2021
- Heuristics for Commercial Friendships in Social Media: Benefits and Risks
2021
- Pictographs, Ideograms, and Emojis (PIE): A Framework for Empirical Research Using Non-verbal Cues
2021
- Towards Better Learning from Crowd Labeling: A Variational Inference Approach
2021
- Perceptions of Virtual Team Communication Effectiveness: The Role of Team Member Identity Motives and Media Characteristics
2021
- Fear of Losing Financial Information: Testing the Enhanced APCO Framework in the Context of Mobile Banking
2020
- Influences of Structural Assurances on Continuance Intention towards the Blockchain-based Online Healthcare Mutual Aid Platform
2020
- How Does Information Spread? An Exploratory Study of True and Fake News
2020
- Understanding the Effects of Design Characteristics on Service Experience: The Case of e-Government Services
2020
- Video Game Based Gamification Strategies: The Prevalent Effects of Playing and Mastering over Competing
2020
- The Role of Mobile Social Application in Stimulating Learning Stickiness in Blended Learning
2020
- Examining the Impacts of Mental Workload and Task Technology Fit on User Acceptance of the Social Media Search System
2020
- Editor’s Comments: Replication Crisis or Replication Reassurance: Results of the IS Replication Project
2020
- Privacy concerns and protection motivation theory in the context of mobile banking
2019
- Trust and Distrust in Big Data Recommendation Agents
2019
- Measuring the Organizational Analytical Competence: Development of a Scale
2019
- A Theory of Virtual Identity Communication
2018
- A Comment on Is Information Systems a Science?
2018
- Intrusive Actions on Recommendation Systems: Exploring the Boomerang Effect
2018
- Making Rigorous Research Relevant: Doing Action Research that Enacts Positivist Theory to Improve a Knowledge Management System
2018
- Investigating the Impacts of Avatar Gender, Avatar Age, and Region Theme on Avatar Activity in the Virtual World
2017
- Goals, Values, and Expectations of the AIS Family of Journals
2017
- Delineating Characteristics of IT Artifacts: A Systems Thinking Framework
2017
- The Dynamics of Task-Related Discussion in the Pursuit of Radical Innovation: Innovation Project Teams as Interpretation Systems
2017
- MSIS 2016 Global Competency Model for Graduate Degree Programs in Information Systems
2017
- Understanding User Compensation as a Data Breach Recovery Action: A Study of the Sony PlayStation Network Breach
2017
- Going Beyond Intention: Integrating behavioral Expectation into the Unified Theory of Acceptance and Use of Technology (UTAUT)
2017
- (Virtual) Identity Communication: Motivations and Contextual Factors
2017
- Handle Mergers and Acquisitions With Care: The Fragile Nature of the User IT-Service Provider Relationship
2016
- Guidelines for Conducting Mixed-Methods Research: An Extension and Illustration
2016
- Measurement and Outcomes of Identity Communication in Virtual Teams
2016
- Impression formation and durability in mediated communication
2016
- Longitudinal Effects of Computer-Mediated Communication Anxiety on Interaction in Virtual Teams
2016
- Technology Adoption Decisions in the Household: A Seven Model Comparison
2015
- Multi-Day Bicycle Tour Route Generation
2015
- Media Capabilities that Support Identity Communication in Virtual Teams
2015
- Forming an intention to act on recommendations given via online social networks
2015
- Identity Communication in Virtual Teams: Insights from Interviews with Working Professionals
2015
- How to Engage Users Through Gamification: The Prevalent Effects of Playing and Mastering over Competing
2015
- Examining predictors and outcomes of identity communication in virtual teams
2015
- User Acceptance of Knowledge-Based System Recommendations: Explanations, Arguments, and Fit
2015
- Expectation Confirmation: A Test of Six Competing Models
2014
- An Integrated Framework for Analyzing Multilingual Content in Web 2.0 Social Media
2014
- Will She or Won't She? Recommendation Acceptance in Online Social Networks
2014
- Knowledge sharing and knowledge management system avoidance: The role of knowledge type and the social network in bypassing an organizational knowledge management system
2013
- Bridging the qualitative-quantitative divide: Guidelines for conducting mixed methods research in information systems
2013
- Bicycle tours: modeling the perceived exertion of a daily path
2013
- Expectation confirmation in technology use
2012
- The structuration of task-oriented communication in innovative virtual teams
2012
- E-collaboration media use and diversity perceptions: An evolutionary perspective of virtual organizations
2012
- User acceptance of knowledge-based system recommendations: Explanations, arguments, and fit - Research in progress
2012
- Extending the two-stage information systems continuance model: Incorporating UTAUT predictors and the role of context
2011
- Knowledge mapping for rapidly evolving domains: A design science approach
2011
- Factors influencing adoption and non-adoption of cyberinfrastructure by the research community
2011
- Managing Emerging Infectious Diseases with Information Systems: Reconceptualizing Outbreak Management Through the Lens of Loose Coupling
2011
- Designing collaborative systems to enhance team performance
2011
- Individual creativity in teams: The importance of communication media mix
2010
- Managing knowledge in a changing scientific landscape: The impact of cyberinfrastructure
2010
- Designing collaborative systems for better knowledge management and team performance
2010
- Modeling citizen satisfaction with mandatory adoption of an E-Government technology
2010
- Information systems appraisal and coping: The role of user perceptions
2010
- The evolving influence of diversity and media in virtual organizations
2010
- Predicting collaboration technology use: Integrating technology adoption and collaboration research
2010
- Arizona Literature Mapper: An integrated approach to monitor and analyze global bioterrorism research literature
2009
- Determinants of service quality and continuance intention of online services: The case of eTax
2009
- A theoretical framework for knowledge transfer in process redesign
2008
- Conceptualizing the it artifact for MIS research
2008
- Household technology adoption, use, and impacts: Past, present, and future
2008
- Expectation confirmation: An examination of three competing models
2008
- Predicting different conceptualizations of system USE: The competing roles of behavioral intention, facilitating conditions, and behavioral expectation
2008
- What matters when introducing new information technology
2007
- Influence of system, environment, and procedures on knowledge submission frequency
2007
- Erratum to Role of time in self-prediction of behavior [Organizational Behavior and Human Decision Processes 100 (2006) 160-176] (DOI:10.1016/j.obhdp.2006.02.003)
2006
- Reflections on the role of theoretical extensions in the IS discipline
2006
- Household technology use: Integrating household life cycle and the model of adoption of technology in households
2006
- Role of time in self-prediction of behavior
2006
- E-learning and individual characteristics: The role of computer anxiety and communication apprehension
2006
- Experiences and media perceptions of senders and receivers in knowledge transfer: An exploratory study
2006
- Knowledge sourcing: A channel preference perspective
2006
- Role-based experiences, media perceptions, and knowledge transfer success in virtual dyads
2006
- Understanding the factors influencing the value of person-to-person knowledge sharing
2006
- Teaching Tip: It s All Fun and Games... Until Students Learn
2005
- Strategic IS sourcing and dynamic capabilities: Bridging the gap
2005
- Model of adoption of technology in households: A baseline model test and extension incorporating household life cycle
2005
- Organisational influences on attitudes in mandatory system use environments: A longitudinal study
2005
- WHO S AFRAID OF THE VIRTUAL WORLD? Anxiety and Computer-Mediated Communication
2004
- Careers, culture and ethics in a networked environment
2004
- Bringing non-adopters along: The challenge facing the PC industry
2003
- Do I really have to? User acceptance of mandated technology
2002
- Re-engineering participation through on-line learning environments: An examination of communication apprehension, choice, and performance
2001
- Reaping the benefits of innovative IT: The long and winding road
2001
- A longitudinal investigation of personal computers in homes: Adoption determinants and emerging challenges
2001
- Unraveling the message quilt: A case-study examination of student interaction in computer-based communication assignments
2000
- IN‐QUOTES: a knowledge‐based system for supporting decision making in weakly structured domains
1998
- Managing technological change when change is mandatory
1998
- Managing change in mandatory adoption situations
1997
- Assessing the impact of expert systems: The experiences of a small firm
1994